Features to be Included in eCommerce Website

Innovative designs:-

Since almost every business out there has a website, your website needs to stand out from the crowd. This is where the design comes in. Your approach has to be bold and different, no matter the style of your site. You should consider unconventional layouts that keep the website both attractive and functional. Naturally, the way you use this layout will depend on the kind of business you own, and maybe even reflect it.

Chatbots:-

Machine learning technology is getting more and more sophisticated every day, which means that businesses can now use automation and AI to enhance customer experience. The biggest modern example of this are chatbots. Chatbots have a live chatting interface that provides 24/7 customer service. This can behave as a resource that will guide shoppers to the right pages, and keep them returning to your website.

Multiple payments options-

Customers want to be able to choose their preferred mode of payment when checking out. This means that businesses that have a diversified payment gateways implemented in their website have a much greater chance of building trust, reducing instances of cart abandonment, and encouraging customers to spend more. This is primarily owing to the fact that a huge number of available payment options come with their own incentives, which is why a customer would be inclined to pay through a mode of their choice.

 

New Technologies:-

Augmented Reality (AR) is an exciting new technology that first took the gaming world by storm. But its potential in the eCommerce world is still in the process of being tapped. It is successfully being used by Nike to let customers measure the feet size any time.

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