AI chatbots have emerged as arguably the best tool to enhance customer experiences. Chatbots are capable of dishing out a host of business-friendly outcomes. These include providing instant responses to customer queries, handling multiple inquiries, and maintaining consistent interactions with customers. Let us see why more and more website development companies are being requested by clients to include AI chatbots in their projects.
Understanding AI Chatbots
Before delving into the practical aspects, let’s lay the groundwork by understanding what AI chatbots are and why they matter.
AI chatbots are intelligent software programs designed to simulate human-like conversations with users. They utilize advanced algorithms and Natural Language Processing (NLP) to understand user input and generate contextually relevant responses.
